Selling your items faster

There are steps you can take to get more attention to your items and sell them quicker and easier:

Revamp your listing

Use high quality photos from different angle in your listing to make sure the item is clearly visible in all its beauty.
Improve the title and description.
Add tags, this helps members find your item via search.

Build a trustworthy profile

Present yourself and your style briefly by filling in the ‘About you’ section in your profile. The description will be visible to the whole community.

Get noticed

Upload new items regularly - potential buyers will start following you and they'll be notified when you add something new.
Reduce the price of your items. Members who follow you or who have favorited your items will be notified of the discount.
Already started a conversation with your buyer? Make an offer to them!

Cancelling an order

To cancel your purchase:

1. Open your conversation screen with the other member
2. Click on the information icon (i) at the top-right corner
3. Choose Cancel transaction and select a reason, or write your own reason by choosing Other

Note

A mutual agreement between a buyer and a seller about cancelling their order will help them avoid automatic negative feedback.
If you’re a seller and your item was bought, but the deal was cancelled along the way, click Re-upload in the conversation screen. This will make your item available again.

Receiving earnings from sold items

1. Buyer pays for an item, money is escrowed until good is delivered
2. Once the item is delivered, seller marks it as complete or buyer accepts it received
3. Buyer doesn’t report any issues after the item is delivered or 2 days after the item’s delivery order is completed automatically

Note

If the buyer reports an issue and asks for a refund, the order is marked as pending. Brillr verifies this with both parties, asking buyer to arrange a return, upon receiving the item seller confirms it and order is cancelled - buyer gets full refund